The 90-Minute Friction Diagnostic Session

$397.00

· One session, booked directly · Fixed price.

Ninety minutes on your handovers.

This is a working session, not a sales pitch. We go through your operation live — where the work actually moves between people, teams, customers and systems — and find the handover that's costing you margin, time or trust. You leave with a written roadmap: what to automate, what to hand to AI with a human still checking it, and what to leave alone because it's the thing your customers are actually buying from you.

What you get

  • A live 90-minute session, one sitting, booked straight off the calendar

  • Built on your Friction Diagnostic Report if you've already got one, or a short pre-session brief if you haven't

  • A written, prioritised roadmap after the session — automate, augment, keep human, in that order

  • Run personally — this isn't handed off to a junior consultant

Who it's for Operators ready to act on the diagnosis, not just read about it, and who want a fixed-scope, fixed-price session before committing to anything bigger.

Not included Implementation or ongoing work. If the roadmap points to something larger, that's a separate conversation — the ‘Full Engagement’, scoped on request.

· One session, booked directly · Fixed price.

Ninety minutes on your handovers.

This is a working session, not a sales pitch. We go through your operation live — where the work actually moves between people, teams, customers and systems — and find the handover that's costing you margin, time or trust. You leave with a written roadmap: what to automate, what to hand to AI with a human still checking it, and what to leave alone because it's the thing your customers are actually buying from you.

What you get

  • A live 90-minute session, one sitting, booked straight off the calendar

  • Built on your Friction Diagnostic Report if you've already got one, or a short pre-session brief if you haven't

  • A written, prioritised roadmap after the session — automate, augment, keep human, in that order

  • Run personally — this isn't handed off to a junior consultant

Who it's for Operators ready to act on the diagnosis, not just read about it, and who want a fixed-scope, fixed-price session before committing to anything bigger.

Not included Implementation or ongoing work. If the roadmap points to something larger, that's a separate conversation — the ‘Full Engagement’, scoped on request.